Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to Kridhav Veda. Throughout these Terms & Conditions, the terms "Kridhav Veda", "we", "our" and "us" refer to the business operating this website.

By accessing, browsing or purchasing products through our website, you agree to be bound by these Terms & Conditions, along with our applicable Privacy Policy, Shipping Policy and Return & Refund Policy.

If you do not agree with these terms, please discontinue using our website.

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

If you are using this website on behalf of another individual or organisation, you confirm that you have the authority to accept these terms on their behalf.

Our website and products are not intended to encourage unlawful purchases or use. Customers must comply with applicable age restrictions and product-specific legal requirements.

3. Products and Product Information

Kridhav Veda offers natural wellness products across categories such as Natural Honey, Traditional Ghee and Himalayan Shilajit. Our product range may include:

• Wild Forest Honey.
• Tulsi Honey.
• A2 Gir Cow Ghee.
• Desi Cow Ghee.
• Himalayan Shilajit Resin.

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications and other information displayed on our website are accurate.

However, product images are provided for illustrative purposes. Minor differences in colour, texture, appearance or packaging may occur due to photography, natural ingredients, manufacturing batches or packaging updates.

Customers should read the product label, ingredients, directions, warnings and other relevant information before use.

4. Product Usage and Health Disclaimer

Products offered by Kridhav Veda are intended for their stated purposes and should be used according to the product packaging and applicable instructions.

Information presented on our website, including descriptions of traditional ingredients, wellness practices and product benefits, is provided for general informational purposes.

Such information is not intended to replace professional medical advice, diagnosis or treatment.

Customers should consult a qualified healthcare professional before using a product if they have a medical condition, are taking medication, are pregnant, breastfeeding or have concerns about possible allergies or interactions.

Do not discontinue prescribed treatment or medication based on information provided on this website.

5. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

An order is subject to acceptance, product availability, successful payment confirmation where applicable and verification of the information provided.

We reserve the right to contact customers for clarification or verification when necessary to process an order.

We may decline or cancel an order in circumstances such as:

• The requested product is unavailable.
• Payment has not been successfully completed.
• There is an apparent pricing or listing error.
• Order details are incomplete or cannot be verified.
• We reasonably suspect fraudulent or unauthorised activity.
• Fulfilment is restricted by applicable law or operational circumstances.

If an order is cancelled after payment, any applicable refund will be handled in accordance with our Return & Refund Policy and applicable law.

6. Pricing and Product Availability

Product prices are displayed on the website and are generally stated in Indian Rupees (INR), unless otherwise indicated.

Prices, offers, discounts and product availability may change from time to time. Such changes will not ordinarily affect an order that has already been accepted, except where correction or cancellation is legally permissible.

Applicable taxes, shipping charges and other additional costs, if any, will be displayed during checkout or otherwise communicated before completion of the purchase.

In the event of an obvious pricing or listing error, we may contact the customer to resolve the issue before proceeding with the order.

7. Payments and Payment Security

Payments for website orders may be made using the payment methods made available during checkout.

Payment transactions may be processed through independent third-party payment gateways and service providers.

Customers are responsible for ensuring that their payment details are accurate and that they are authorised to use the selected payment method.

Kridhav Veda does not intend to store complete payment card or banking credentials on its website. Payment processing is subject to the terms of the relevant payment provider.

8. Shipping and Delivery

Orders are shipped to locations where delivery services are available. Shipping availability and delivery estimates may depend on the customer's PIN code, product availability and courier coverage.

Any applicable shipping charges and available delivery estimates will be communicated during checkout or through the order confirmation process.

Delivery timelines are estimates and may be affected by weather conditions, logistics disruptions, public holidays or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Please refer to our Shipping Policy for further details.

9. Cancellation, Returns and Refunds

Order cancellations, return requests, replacements and refunds are governed by our Return & Refund Policy.

As our range includes consumable food and wellness products, certain opened or used items may not be eligible for return for hygiene and product safety reasons.

This does not affect applicable customer rights in cases involving defective, damaged, incorrect or legally non-conforming products.

Please review our Return & Refund Policy before placing an order.

10. User Responsibilities

When using our website, you agree to act responsibly and comply with applicable laws.

You agree not to:

• Use the website for unlawful, fraudulent or misleading activities.
• Submit false, inaccurate or misleading information.
• Attempt to gain unauthorised access to website systems or accounts.
• Upload malicious code, viruses or harmful material.
• Interfere with website functionality or security.
• Copy, reproduce or misuse website content without appropriate permission.
• Use our website in a manner that violates the rights of others.

We may take appropriate action where misuse, suspicious activity or unlawful conduct is identified, subject to applicable law.

11. Intellectual Property Rights

Unless otherwise stated, the content available on this website, including text, product descriptions, photographs, graphics, logos, brand elements, illustrations and website design, belongs to Kridhav Veda or is used under appropriate permission.

Such material is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, commercially exploit or otherwise use website content without prior written permission from the relevant rights holder, except where permitted by law.

12. Third-Party Services and Links

Our website may include links, integrations or services provided by third parties, including payment gateways, courier providers, analytics platforms and external websites.

These services operate under their respective terms, conditions and privacy policies.

Kridhav Veda does not control the independent operation of third-party websites or services. Customers should review the applicable terms before using them.

13. Website Availability and Accuracy

We aim to keep our website accessible, functional and updated. However, uninterrupted access cannot be guaranteed.

Website access may occasionally be affected by maintenance, technical issues, server interruptions or circumstances beyond our control.

We may update, modify, suspend or discontinue website features or content as necessary, subject to applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Kridhav Veda will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control, including third-party service interruptions or temporary website unavailability.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these terms limits statutory consumer rights or remedies available under applicable Indian law.

15. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising directly from your unlawful use of the website, your violation of these terms or infringement of another person's rights.

This provision does not apply to the extent that a claim results from our own unlawful conduct or where applicable law provides otherwise.

16. Privacy and Personal Information

Your use of our website may involve the collection and processing of personal information.

We handle such information in accordance with our Privacy Policy and applicable data protection laws.

17. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India, subject to applicable consumer protection and other mandatory legal requirements.

Any disputes arising in connection with these terms will be handled by the competent courts or forums having jurisdiction under applicable law.

18. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business, products, website functionality or legal obligations.

Updated terms will be published on this page with a revised date. Continued use of the website after an update will be subject to applicable legal requirements concerning notice and acceptance.

19. Contact Information

If you have questions about these Terms & Conditions, your orders or our services, please contact us: